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Credit Investigator/Collector/Liaison Officer 

Clark | IT 


About GoodTech

GoodBank is on a mission to serve the unbanked and underbanked sector on a country wide-level. 


Operating under an established rural bank, GoodBank aims to become the leanest regulated bank in the Philippines reaching 90% GDP through national expansion. 


Our rural bank entity has been in the banking business providing agricultural and salary loans within its community for over 60 years and will rebrand as GoodBank as we grow, expand, and aim to serve the rest of the Philippines. 


We are looking for a Credit Investigator/Collector/Liaison Officer to join us in building the company, and to develop relationships between partners and the organization. We are looking for someone with a fun and friendly personality, love for tech, and experience in Credit and Collections. 

Job Description 

  • Own and understand users’ needs and pain points to develop suitable products and experiences to address these 

  • Identify product gaps and collect new ideas to further improve the customer experience 

  • Regularly report and present product updates, milestones, and bottlenecks to ensure timely deliverables 

  • Own, manage, and prioritize backlog to maximize business value 

  • Work with the data science team to utilize insights for data-driven decision making 


  • Bachelor’s degree in Management, Engineering, or similar 

  • At least 2 years’ experience as product manager, product owner or other equivalent roles 

  • Experience in managing all aspects of product management throughout its lifecycle  

  • Expertise on Loan Products or the Lending Business is a plus 

  • Experience on the Agile Scrum Process is a must 

  • Certified Product Owner Certification is preferred

  • Entrepreneurial spirit 

  • Can work independently with minimal supervision 

  • Can speak and write English fluently 

Interested candidates may send their CV to 

Please be informed that only shortlisted candidates will be contacted. 

Employment Type: Full-time 

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