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IT DevOps L2

Mandaluyong (Hybrid) | IT 


About GoodTech


GoodTech is on a mission to serve the unbanked and underbanked sector on a country-wide level. 


We are looking for a IT DevOps L2  to join us in building the company, and to ensure successful delivery of projects. We are looking for someone with a fun and friendly personality, love for tech, and experience in strategic project management. 

Job Description 

  • Address incident and service request tickets.

  • Provide Level 2 and on-call support.

  • Maintain administrator level access on all production applications.

  • Monitor application availability, capacity and performance.

  • Implement change requests in UAT and Production environment.

  • Administer and maintain IT systems infrastructure, deal with servers, databases, network and


  • Develop and maintain knowledge of tools and service management procedures necessary to run

    IT operations.

  • Support incident identification, prioritization, and resolution activities.

  • Participate in automation and other continuous improvement initiatives.

  • Generates reports.

  • Perform AD Hoc duties as assigned.


  • Cloud environment familiarization and experience is a plus.

  • Bachelor’s degree in computer engineering, Information Technology or other related courses.

  • Knowledge of Linux / Shell Scripting is a plus.

  • Knowledgeable in Service Support, Service Delivery, IT Service Management, IT Operations.

  • Good troubleshooting experience.

  • Good written and oral communication skills.

  • Strong analytical and problem-solving skills.

  • Should be flexible for working in shifts.

  • Able to work in a process-oriented environment.

  • Fresh Graduates are welcome to apply.

Interested candidates may send their CV to 

Please be informed that only shortlisted candidates will be contacted. 

Employment Type: Full-time 

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